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Term of Use

These terms and conditions of use (Terms of Use, Terms) apply to the TKEY website located at and all corresponding subdomains of the site owned by TKEY (collectively referred to as Site, Website). The Site is the property of TKEY DMCC (TKEY, Company, we) and its licensors. BY USING THE SITE, ACCEPT THESE TERMS OF USE; IF YOU DO DISAGREEMENTS WITH THE TERMS, DO NOT USE THE SITE.

By accessing and using the Site, you (referred to as the User) agree to the following Terms of Use (collectively referred to as the Terms), which may periodically be: modified, changed, corrected, supplemented, and updated, as well as with all related to their laws and regulations.

These Terms divide into Section Headings, which intends for convenience only and should not apply to limits or interpret such sections.

I. Acceptance of terms

1.1. Visiting and using the Website automatically means your acceptance of these Terms and your agreement with all the provisions set forth below, including the Privacy Policy and other Agreements, Terms, Policies that incorporate into these Terms by reference or are available at another section of the Site. These documents are effective simultaneously, complement each other, and bind all persons using the Website

1.2. The terms and conditions of these Terms of Use can accept by the User only in full. Partial refusal to fulfill the Conditions is not allowed. The use of individual services regulates additional Agreements and rules posted on the relevant pages of the Site. These documents are integral parts of these Terms and Conditions and are mandatory for all Users when using the services if such are provides.

1.3. The User’s references to ignorance of these Terms of Use and additions to them is not a reason for the User’s failure to comply with these Terms of Use. All actions perfect by the User on the Site are considering actions of a person familiar with the Site’s Terms of use and additions and has accepted the specified rules.

1.4. If you use the Site on behalf of your organization, that organization is assuming to accept these terms. A user acting as a legal entity must be officially registered and must proceed per the legislation of the relevant jurisdiction, both at the place of registration and in each territory where his Company does business.

1.5. Read these Terms of Use carefully. If you do not agree with any of the terms, please do not use this Website, information, Content, and hyperlinks that are present on it.

II. Modification and verification Terms of Use

2.1. TKEY reserves the right at any time in its sole discretion to change, add or remove clauses of these Terms of Use.

2.2. These terms can change, supplemented, or updated at any time by TKEY DMCC (when using the terms TKEY DMCC, Company, we, us, or our) at its sole discretion and without prior notice.

2.3. You are responsible for periodically checking these Terms of Use for changes. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes. Subject to your compliance with these Terms of Use, TKEY grants you a personal, non-exclusive, non-transferable, limited right to visit and use the Site.

2.4. We recommend that you visit this page regularly for possible updates and changes. Your continued use of the Website also confirms your agreement to the terms with all changes, modifications, additions, and updates made by us.

III. Use of the Site

3.1. Information

3.1.1. The information on the Site is provided as a reference and does not constitute financial or professional advice.

3.1.2. information of third parties provided to the Company and communication emanating from its Communities in social networks, and other information available through the Site are intended for informational purposes only and are not intended as an offer or offer to buy or sell any financial instrument or as an official confirmation of any transaction. The information provided does not guarantee completeness or accuracy and is subject to change without notice.

3.1.3. The information, services, and functions presented on the Site’s pages provide “as is” and cannot be changed under the wishes of an individual or a group of persons unless otherwise established by these Terms or supplements.

3.1.4. Please note that some of the Company’s listed functions are currently under development and available after publication.

3.2. Content

3.2.1. All text, graphics, user interfaces, visual interfaces, photographs, trademark names, logos, sounds, music, images, and software codes (collectively Content), including but not limited to design, structure, selection, coordination, appearance, the general style and layout of this Content included in the Site is owned, operated and licensed by TKEY and protected by trade rules, copyright, patent law, and trademark law, as well as other rights related to intellectual property and faith laws unfair competition.

3.2.2. No part of the Site and the Content may be copied, reproduced, published, posted on the Internet, sent by mail, publicly demonstrated, encoded, translated, transmitted, or distributed in any way (including “duplication”) to any other computer, server, Website or any other medium for publication, distribution or any commercial enterprise without the prior express wrote consent of TKEY.

3.2.3. You may use information about TKEY products and services (such as technical documentation, knowledge base articles, and similar materials) that TKEY has provided for download from the Site, provided that you (a) leave all copyright notices to everyone languages ​​in all copies of such documents, (b) you will use such information only for personal, non-commercial information purposes and will not copy or post such information on any network computer or transmit it in any medium of information transmission, (c) you will enter into such information no changes, (d) you will not make additional representations or give guarantees regarding such documents, e) are used per the Policy on the use of copyrights and trademarks.

3.3. Using the Software

3.3.1. Your use of the Software regulates by all agreements, such as a license agreement or user agreement that accompanies or includes in the Software, order documents, exhibits, and other applicable terms and conditions (“License Terms”). If the Software is providing on or through the Site and is not licensing for use by you per the License Terms relating to the Software, you may use the Software under the following conditions: (a) the Software may use solely for personal use, informational, non-commercial purposes; (b) the Software cannot be modified or altered in any way, and (c) the Software may not redistribute.

3.4. Trademarks and Intellectual Property

3.4.1. The Site and Content provided on or through the Site are intellectual property and copyrighted by TKEY or a third-party provider. All rights, titles, and interests not expressly granted about the Site and the Content provided on or through the Site are reserving.

3.4.2. TKEY trademarks, logos, and service marks displayed on this Site are trademarks of TKEY DMCC.

3.4.3. Any other trademarks, service marks of products and services, and logos (trademarks) found on the pages of this Site are registering trademarks of the Company and, or other companies.

3.4.4. Site users are forbidding from using trademarks without the Company’s prior written permission or other companies that own the corresponding trademark rights.

3.5. Trademark Abuse

3.5.1. Please report any abuse of the TKEY marks to [email protected], provide us with as much information as possible about uses that you believe may infringe on copyright. We will investigate the abuse and take appropriate action if warranted.

3.6. Your Content and privacy

3.6.1. The personal data you provide to TKEY to obtain products or services will process per our Privacy Policy.

3.6.2. TKEY does not plan to receive any confidential or proprietary information from you through our Website. Please note that any information or materials submitted to TKEY will not be considered confidential.

3.6.3. Feedback from you and other recommendations are essential to us. Still, we have the right to use them without any restrictions or obligations to pay you remuneration for them, and also are not obliged to keep them as confidential information.

For details related to clauses 3.6.2 and 3.6.3, please refer to the Unsolicited Initiatives Policy.

3.7. Prohibition of action

3.7.1. It is prohibited to use any means of “deep linking,” “web scraping,” “robots,” “spiders” or other automatic devices, programs, algorithms or methods, as well as any similar or equivalent manual processes to access, acquire, copy or track any part of the Site or any Content. It is prohibited to reproduce or circumvent the navigation structure or presentation of the Site or any Content in any way to obtain or attempt to obtain any materials, documents, or information by any means that did not expressly provide through the Site. TKEY reserves the right to block such actions.

3.7.2. It is forbidden to try to gain unauthorized access to any part or functionality of the Site, any other systems or networks related to the Site or any TKEY server; and any services offered on the Site or through the Site, by hacking, “analyzing” the password or any other illegal means.

3.7.3. It is prohibited to identify, scan, or check deficiencies in the Site’s security system or any network related to the Site and violate the Site’s security or authentication system or any network related to the Site.

3.7.4. It is prohibited to perform a reverse search, track or attempt to track any information about any other user or visitor of the Site, or any other buyer of TKEY, including any TKEY accounts that do not belong to you, to the source, as well as to use the Site or any service or information available on the Site or offered through the Site in any way, if the purpose is to disclose any information, including, but not limited to, personal identification information or information that does not belong to you, under the conditions established by the Site.

3.7.5. You may not display/“mirror” materials from this Site on other websites or in any other media. Any software and other materials provided through this Site for downloading, accessing, or otherwise using and accompanied by its license terms are governing by such terms, conditions, and notices. Failure by you to comply with such provisions or any of the provisions contained on this Site will automatically terminate all rights granted to you without any prior notice, and you must immediately destroy all copies of the downloaded material in your possession, storage, or control.

3.7.6. It is prohibited to forge headers or otherwise manipulate identifiers to distort the source of any message or data that you send to TKEY through the Site or through any service offered on the Site or in any other way. It is prohibited to impersonate another person, organization, or representative of another person.

3.7.7. You may not use the Site or any Content for any purpose prohibited by law or these Terms of Use or incite any illegal activity or other activity that violates the rights of TKEY or others.

3.7.8. You agree not to take any action that places an unreasonable or disproportionately large load on the infrastructure of the Site or TKEY systems or networks, or any systems or networks related to the Site or TKEY.

3.7.9. You agree not to use any device, program, or procedure to interfere with or attempt to interfere with the proper functioning of the Site or any transactions conducted on the Site or any other person’s use of the Site.

3.7.10. You agree that you will not use the Site in this way or share any Content that: (a) is false or misleading; (b) is defamatory, demeaning, degrading or insulting to another, or constitutes a personal assault; (c) invades the privacy of another person or includes, copies or transmits another person’s confidential, confidential or personal information; (d) promotes bigotry, racism, hatred or harm to any group or individual; (e) obscene or not in good taste; (f) violates or contributes to the violation or infringement of the rights of others, including intellectual property rights; (g) you do not have the right and authority to share and grant the necessary rights and licenses; (h) violates or contributes to the violation of any applicable laws or regulations; (i) contains a collection of funds, goods or services, or promotes or advertises goods, or services; or (j) contains any viruses, Trojans or other components designed to limit or disrupt the functionality of your computer. TKEY may report you to the appropriate authorities and act in full per applicable law if you transmit or upload Content that intends to cause harm.

IV. Internet Safety

4.1. Data encryption

4.1.1. All data sent to or from the Site is encrypting in transit using 256-bit encryption. The Site’s transport security requires TLS to protect information both in the internal network between services and in the public network between the Site’s applications and the Site’s cloud infrastructure. TLS configuration requires at least TLS version 1.2 and the use of the Strongest Encryption suites that support significant security features such as Forward Secrecy; this means that we try to use strong cipher suites and use features like HSTS, Perfect Forward Secrecy, and others.

4.1.2. Regardless of the security methods provided by the Company, it is impossible to guarantee one hundred percent secure data transmission over the Internet or electronic storage. We ask you to understand your responsibility to take independent security measures to protect your personal information.

4.2. DDoS protection

4.2.1. We use Cloudflare to filter out existing DDoS attacks at the network, transport, session layers, and the web application layer for HTTP(s)/Websocket traffic.

4.3 Monitoring

4.3.1. TKEY is under no obligation to monitor the Site or display content posting on or through the Site.

4.3.2. TKEY reserves the right to view the Site, the Content posted on the Site and track its use and activity; remove or not provide access to any Content on or through the Site at its sole discretion.

4.3.3. TKEY may remove Content that is confidential or the property of a third party without the permission of that third party.

4.4. Passwords

4.4.1. If any of the Services requires you to open an account, you must complete the registration process by providing us with current, complete, and accurate information as required by the relevant registration form. You may also need to choose a password and username. Access and use of password-protected or secure areas of the Site are only permitting to authorized users. You agree not to share your passwords, account information, or access to the Site with third parties.

4.4.2. You are responsible for maintaining the confidentiality of your password(s) and account information, responsible for all activities that occur using your password(s) or account, or as a result of your access to the Site.

V. Third Party Websites, Content, Products, and Services

5.1. Third-Party Websites

5.1.1. The Site provides links to websites and access to Content, products, and services of third parties, including users, advertisers, affiliates, and sponsors. TKEY is not responsible for Third-party Content provided on or through the Site, as well as for any changes or updates to such third-party sites, and you bear all risks associated with accessing and using such websites and third-party Content, products, and services.

5.2. Rules of the official TKEY Communities

5.2.1. The Site may contain links to the official TKEY Communities in social networks (—TKEY Communities), additional regulatory rules from Community administrators may apply on the TKEY Community pages, and rules for using these websites. Please review them.

5.3. Business issues and partnerships

5.3.1. This Website may contain links to websites and resources of other companies. TKEY makes no representations, guarantees, or other obligations, or endorsements of any kind regarding the websites or resources of other companies that mentioning on any TKEY websites that accessing from any TKEY websites or links to which may occur on any TKEY websites. In addition, TKEY is not a party to any transactions and is not responsible for any transactions that you may conclude with third parties, even if you found out about such parties (or used a link to such parties) on the TKEY website. Websites of other companies may contain the TKEY logo. When accessing such a site, it should be understanding that it does not depend on TKEY and that TKEY does not control its Content in any way.

5.3.2. If you want to send a request for cooperation, contact us via the electronic form (web form) presented in the appropriate section of the Site.

VI. Worldwide availability

6.1. Information posted by TKEY on the Internet may contain links or cross-references to TKEY products, programs, or services that are not declared or provided in your country. Such links do not imply that TKEY intends to advertise or provides products, programs, or services in your country.

6.2. The Site may be available in various languages: English, Russian, Arabic, but this does not mean that the services are available in the regions that speak these languages.

6.3. For information on the products, programs, and services available in your country, contact Customer Support through the Contact Center section.

7.1. TKEY allows you to create only such links to this Website in which the link and the pages activated by it: (a) do not create frames around the page on this Website and do not use other mechanisms that in any way change the visual presentation and appearance of any materials on this Website; (b) do not misrepresent your relationship with TKEY; (c) do not imply that TKEY expresses its approval or makes recommendations regarding you, your Website or your product and service offerings; (d) do not create a false or misleading impression about TKEY or otherwise damage the business reputation associated with the name or trademarks of TKEY. As an additional condition for obtaining permission to create links to this Website, you agree that TKEY may revoke the license to create links to this Website at any time at its sole discretion. In this case, you agree to remove all links to this Website and terminate the related use of any TKEY trademarks.

7.2. Please also read the information provided in the Copyright and Trademark Policy.

VIII. Support Requests

8.1. Request processing rules

8.1.1. Every time we receive a request, we carry out the necessary checks and process it as we see fit.

8.1.2. We try to respond to all legitimate inquiries within one month, once it may take more than a month if your request is particularly complex or you have made multiple requests.

8.2. Legal Requests

8.2.1. Requests related to legal regulations, legal competence are sent to [email protected] Requests of a similar nature that sending to another email address are not processed and remain unanswered.

8.2.2. Note that there are several requests that TKEY does not process, see section 8.4 for these provisions.

8.3. Technical and general requests

8.3.1. To get answers to questions of a general nature, and therefore questions related to general information, we are actively updating the information on the Site. The information is structured by sections, allowing you to select the section you need per the subject of the question and get answers; product presentations accompany some sections to provide an overall picture of the product or service. Therefore, support requests containing general questions and referring to general information have a lower priority than requests related to technical questions, so they may take significantly longer to process.

8.3.2. request related to technical questions about the products and services present on the Site can are sending through the electronic form (web form) posted on the Site, in the appropriate section. For example, a request is sending through the “Contact Center” section.

8.4. Requests not being processed

8.4.1. The Company does not handle overly general or vague requests.

8.4.2. The Company does not process requests related to commenting or justifying one or another decision that the Company made.

8.4.3. The Company has the right not to respond to requests not within its competence or to requests drawn up in violation of the law.

8.4.4. The Company does not process requests that contain: a) links to inappropriate materials; b) sexist, racist, or other offensive material; c) obscene expressions; d) threats against other persons; e) false information discrediting the honor and dignity of another person or undermining his reputation; f) and for other requests that violate the rights.

8.4.5. Without questioning the preceding, you agree that TKEY may, at its discretion, bring you a claim to protect its rights and submit it to a court in the territory of your country of residence, the jurisdiction of which extends to such claims related to insulting, the humiliation of human dignity, libel, defamatory information and any other offenses that you have committed against TKEY and its employees.

IV. Law

9.1. Disclaimer about information

9.1.1. Although providing the most accurate and reliable information is one of the tasks assigned to the Company, it does not take responsibility for the exceptional reliability of the information.

9.1.2. The Company reserves the right to change or delete any part of the information posted on the Site or related functionality, including the software catalog and section.

9.1.3. All information provided on the Website is provided “as is,” without any guarantees, express or implied. The Company fully, to the extent permitted by law, disclaims any liability, express or implied, including, but not limited to, implicit warranties of fitness for use, as well as guarantees of the legality of any information, product, or service obtained or purchased through this Site. The Company does not provide any guarantees and does not make any representations regarding the usefulness, legality, fairness, accuracy, or reliability of this Site or the results of its use, as well as any materials posted on it or sites linked to on the pages of the Site.

9.1.4. Under no circumstances, including but not limited to the carelessness or negligence of users, the Company is not responsible for any damage (direct or indirect, incidental or natural), including, but not limited to, loss of data or profits associated with the use or inability to use this Site, or materials on this Site, even if the Company or its authorized representative has been warning about the possibility of such loss.

9.2. Disclaimer regarding the use of the Site

9.2.1. If the use of this Site leads to the need for additional maintenance, correction, or repair of your equipment or data recovery, all related costs are paid by you.



9.3. Enforceability and validity of the provisions

9.3.1. If any provision of these Terms is founding to be illegal, invalid, or for any reason unenforceable, then this provision will be considered separable from these Terms and will not affect the validity and enforceability of the remaining provisions. However, such part or provision may change to make the Terms of Use changed legal and enforceable. The balance of the Terms of Use will not be affected.

9.4. Disclaimer: Jurisdictions


9.5. Compensation for damages & loss

9.5.1. You agree to indemnify and hold harmless TKEY, its officers, directors, employees, and agents from any claim, liability, loss, or expense, including reasonable attorney fees and costs, in connection with or in connection with the Content you share, your violation of these Terms of Use or any additional rules, guidelines or terms of use published for a specific area of ​​the Site or Content provided on or through the Site, or your violation, or violation of any third party rights, including intellectual property rights.

X. Applicable Law

10.1. All matters relating to your access to, and use of, the Site and Content provided on or through or uploaded to the Site shall be governing by the United Arab Emirates federal law or the laws of the emirate of Dubai.

10.2. Any legal action or proceeding related to your access to or use of the Site or Content shall be brought before the Emirate of Dubai courts.

10.3. You agree to submit to the jurisdiction of these courts and agree to their authority to hear any such legal action or proceeding.

XI. Final provisions

11.1. We strive to respect the freedoms and rights of all users who trust our Site. If you have legal questions or suggestions for improving these Terms of Use, please send them to [email protected]

TKEY DMCC, United Arab Emirates

Page last updated: 01 September 2021